15 ready-made guides
Common repairs are covered from day one, built from MagicDoor's experience.
Maintenance
Some repairs don't need a truck.
A tripped breaker. A clogged disposal. Genie walks tenants through simple checks, so your crew can spend the day on real repairs.
GenieYour request is in, Nina, number 5120. A quick thing to try: with the switch off, press the small red reset button under the unit.
The problem
Simple problems take up real appointments
A thermostat set to the wrong mode can cost you a whole trip. Multiply that by a month of requests, and you've paid for a lot of driving.
- Wasted trips for simple fixes.
- Crews booked up with small things.
- Tenants waiting for days on a one-minute fix.
How Genie helps
The know-how of a seasoned tech, in every text
Safety first
Genie sticks to safe, simple steps, especially around electricity.
Request stays open
The request is filed first. Your team closes it once it's fixed.
Your rules win
Your own handbook comes ahead of the standard advice.
See it in action
A one-minute fix
Genie gets the request in, then tries the easy things first.
See it on your propertiesMy garbage disposal stopped working.
GenieYour request is in, Nina, number 5120. A quick thing to try: with the switch off, press the small red reset button under the unit.
That did it, thank you!
GenieGlad that worked, Nina! Have a good evening.
The result
Where the savings show up
- Fewer unnecessary trips.
- Crews free for bigger repairs.
- Tenants who get help right away.
Solve more repairs with a single text.
See Genie answer real questions about your properties. It takes one short call.
Book a demo