One view per person
Calls, texts, emails and web chats together, with call summaries and transcripts.
Platform
One inbox. Every person. Every conversation.
Stop digging through phones, voicemail and email. Genie Desk shows each tenant and lead once, with everything they've ever said.
Your teamHi Elena, it's Dana from the office. We have your request and I'm on it today.
The problem
Conversations are scattered everywhere
A tenant calls one person and emails another. A lead texts the office line. Nobody has the full story, so people ask the same question twice.
- Messages live in five different places.
- Two people answer the same tenant.
- Nobody can see what was promised last week.
How Genie helps
Your whole team on the same page
See who's handling it
Each person shows who on your team owns them, so nobody replies twice.
Notes and tags
Leave a private note, tag a colleague and set yourself a reminder.
Find anyone fast
Search by name, phone, email or unit, and filter by property.
See it in action
Everything in one thread
A call and a text from the same tenant sit side by side, with a private note for the team.
See it on your propertiesPhone call with Genie, 2 min. Summary and transcript saved.
Following up on my call. Any news on the sink?
Your teamHi Elena, it's Dana from the office. We have your request and I'm on it today.
Private note: @Ben please check her unit first
The result
What your team gets back
- No more hunting for the last message.
- No more double replies.
- A full history the moment someone calls.
Bring every conversation into one place.
See Genie answer real questions about your properties. It takes one short call.
Book a demo