Do I have to leave my PMS?
No. That's the whole idea. Your property management software stays where it is, and Genie's Desk works on top of it.
Does it work with my software?
Tell us which system you use when you book your demo. We'll show you how it connects.
Will Genie call my tenants?
Genie answers calls and never places them. Anything it starts itself, like a rent reminder or a follow-up, goes out by text or email.
Do people know they're talking to AI?
Yes. Genie says so at the start of every call, and its texts carry an AI tag by default.
What happens when Genie doesn't know?
It flags Need human and your team takes over, with the whole conversation in front of them. Then your answer can become a new policy, once you approve it.
Can Genie take payments?
Genie never touches money. It tells tenants their balance and sends your own payment link.
Who does Genie talk to?
Your tenants and your leads. Only your team signs in, and tenants never need an app or a login.
How long does setup take?
Days, not months. You answer simple questions, Genie drafts your handbook, and a checklist takes you to go-live.