Knows who's writing
Genie recognizes tenants by phone and email, and treats new people as prospects.
Platform
Meet Genie. The teammate who always picks up.
Genie knows your properties, your rules and your people. It answers like your best office manager, at any hour.
GenieHi Marcus. At Maple Court, trash goes out Tuesday and Friday mornings. Guests can park in the marked spots behind the building for up to 48 hours.
The problem
Great service shouldn't depend on who's at the desk
Your best people know every answer. But they go home, take vacations and have only two hands. Tenants and leads still expect a fast reply.
- Answers change depending on who picks up.
- Questions pile up overnight and on weekends.
- New staff take months to learn your way of doing things.
How Genie helps
Everything your best person knows, on every shift
Knows your rules
Pets, parking, late fees and more, from your own policy handbooks.
Remembers the history
A call on Monday and a text on Tuesday are one conversation.
Knows its limits
When a person should step in, Genie flags Need human right away.
See it in action
It answers like it works there
Genie knows the tenant, the building and the rule, so the answer is right the first time.
See it on your propertiesWhen is trash pickup? And where do my guests park?
GenieHi Marcus. At Maple Court, trash goes out Tuesday and Friday mornings. Guests can park in the marked spots behind the building for up to 48 hours.
Perfect, thanks!
The result
Why teams love working with Genie
- The same right answer, every time.
- Fewer interruptions all day long.
- Tenants and leads who feel looked after.
Put Genie on your front desk.
See Genie answer real questions about your properties. It takes one short call.
Book a demo