Drafts every night
Genie reads what your team answered and proposes what's worth keeping.
Platform
Answer it once. Genie handles it next time.
When your team answers something Genie didn't know, Genie drafts it as a new policy. You approve it, and the question never comes back.
Your teamYes, there's a bike room off the back lobby. Use your front door key.
The problem
The same questions keep landing on your team
Nobody writes down the answer to the odd question. So next month, someone asks it again. And your team answers it again.
- The same question reaches staff again and again.
- Good answers disappear into old messages.
- Keeping a handbook current is nobody's job.
How Genie helps
A handbook that keeps getting better
Shows you why
See the question, the proposed wording and how many people asked.
You always decide
Nothing new reaches a tenant until a person approves it.
See it in action
From one answer to a lasting rule
Three people asked about bike storage this month. Dana answered. Now Genie can too, once she approves it.
See it on your propertiesIs there anywhere to keep my bike?
Your teamYes, there's a bike room off the back lobby. Use your front door key.
Draft policy ready to approve: bike storage. Asked by 3 people.
The result
The longer you use it, the more it handles
- Fewer repeat questions for your team.
- Your best answers saved for good.
- A handbook that grows without extra work.
Turn your team's know-how into answers.
See Genie answer real questions about your properties. It takes one short call.
Book a demo