Safety first
Tenants get clear safety instructions right away, any hour.
Maintenance
Real emergencies reach a real person. Fast.
Fire, gas or flooding. Genie gives safety instructions right away and pages your on-call person, then the next one, until someone responds.
GenieThis sounds urgent. Stay away from the water and the light fixture. If you feel unsafe, leave and call 911. I'm alerting the on-call team now.
The problem
The 2 AM flood can't sit in voicemail
The real emergency always arrives at the worst time. If the message waits until morning, a small leak becomes three damaged units and a very unhappy owner.
- Critical messages buried with routine ones.
- On-call phones that nobody answers.
- No record of who knew what, and when.
How Genie helps
An on-call system that just works
Your on-call chain
Up to five people in the order you choose. Genie moves down until someone responds.
Rotations and swaps
Daily or weekly turns, and an easy swap when someone's away.
Calls connect too
An emergency call transfers to your office in hours, then to on-call.
See it in action
Water through the ceiling
From first message to your on-call person's phone, without anyone having to wake up and check.
See it on your propertiesWater is coming through my ceiling near the light!
GenieThis sounds urgent. Stay away from the water and the light fixture. If you feel unsafe, leave and call 911. I'm alerting the on-call team now.
Emergency page sent to on-call: Ben
The result
What it means for you
- Emergencies stand out from everything else.
- You sleep better on your nights off.
- A clear record of every step.
Be ready for the next 2 AM call.
See Genie answer real questions about your properties. It takes one short call.
Book a demo