Answers every channel
Phone, text, email and web chat. One Genie and one history for each person.
Platform
One front desk for your whole portfolio.
Calls, texts, emails and web chats all land in one place. Genie answers them. Your team handles what only people can.
GenieSorry about the leak, Priya. I've filed a maintenance request for your dishwasher. Please keep a towel down and don't run it for now.
The problem
Your team is doing five jobs at once
The phone rings during a tour. A lead emails while you chase rent. A tenant texts about a leak at dinner. Every message matters, and no office can catch them all.
- Calls go to voicemail when the office is busy.
- Leads go cold before anyone writes back.
- Good staff spend the day answering the same questions.
How Genie helps
Everything your tenants and leads ask for, handled
Fills your calendar
Genie answers rental questions and books tours inside the hours you set.
Looks after tenants
Maintenance requests, balances, lease questions, renewals and move-ins.
Keeps you in charge
Genie follows your handbook, and anything sensitive goes straight to your team.
See it in action
A Tuesday evening, handled
A tenant writes after the office has closed. Genie knows who she is, answers from your rules and files the request.
See it on your propertiesHi, my dishwasher is leaking a little. Also, can I have a second cat?
GenieSorry about the leak, Priya. I've filed a maintenance request for your dishwasher. Please keep a towel down and don't run it for now.
GenieOn the cat: your building allows up to two pets, with a $300 deposit per pet.
Request filed in your PMS
The result
What changes on day one
- No call or lead waits for office hours.
- Your PMS stays exactly where it is.
- Your team starts the morning with a short list, not a pile.
See your whole front desk run itself.
See Genie answer real questions about your properties. It takes one short call.
Book a demo