Tenant care

Happier tenants. A quieter office.

Parking, pets, trash day, guests, quiet hours. Tenants get an answer in seconds, and your team gets its day back.

A tenant smiling at her phone on the sofa.

GenieQuiet hours at your building are 10 PM to 8 AM, every day. Thanks for letting us know, Rosa.

The problem

Tenants ask the same 20 questions, all day

Each one takes two minutes. Together, they eat your whole day. And when nobody answers, a small question turns into an upset tenant.

  • Staff are interrupted again and again.
  • Simple questions wait for hours.
  • Slow answers cost you renewals.

How Genie helps

Answers tenants love to get

In their pocket

They text, call or email the number and address they already use. No app or login.

From your handbook

Answers follow your rules, for their own building.

Knows them

Genie sees their lease and their open requests.

Any hour

Sunday night counts too.

See it in action

A quick question, a quick answer

No hold music and nothing to look up. Done in a few seconds.

See it on your properties
Textwith TenantExample

What are quiet hours? My neighbor's music is pretty loud.

GenieQuiet hours at your building are 10 PM to 8 AM, every day. Thanks for letting us know, Rosa.

Need human: noise complaint

The result

What changes around the office

  • The phone rings less.
  • Tenants feel heard.
  • Staff focus on the work that needs them.
One person's history, with texts and a phone call summary in the same thread.
Texts and calls, in one history. Shown with sample data.

Give your tenants answers around the clock.

See Genie answer real questions about your properties. It takes one short call.

Book a demo