On the phone
Genie Voice answers calls in English and Spanish.
Tenant care
Hablamos español. So does your front desk.
Genie talks with people in English and Spanish, so more of your tenants and leads get help in the language they prefer.
GenieLo siento, Carlos. Ya registré su solicitud de mantenimiento. ¿Hay agua caliente en todas las llaves o solo en una?
The problem
A language gap is a service gap
When the bilingual person on your team is busy or gone for the day, Spanish-speaking callers wait. Some of them stop trying.
- Only one person can take certain calls.
- Leads lost to a language barrier.
- Tenants who struggle to report a problem.
How Genie helps
Help in the language they're comfortable in
By text and email
Genie follows the language the person writes in.
Your team included
Staff can write in English. It reaches the tenant in their language.
See it in action
Una conversación
A Spanish-speaking tenant reports a problem at night. No waiting for the right person.
See it on your propertiesHola, no tengo agua caliente en mi apartamento.
GenieLo siento, Carlos. Ya registré su solicitud de mantenimiento. ¿Hay agua caliente en todas las llaves o solo en una?
The result
What it does for you
- More leads you can actually serve.
- Fewer calls waiting on one person.
- Tenants who feel welcome.
Serve every tenant in their language.
See Genie answer real questions about your properties. It takes one short call.
Book a demo