Tenant care

Fewer late payments. No awkward chasing.

When rent is overdue, Genie sends a friendly reminder with the balance and your payment link. The moment it's paid, the reminders stop.

A tenant at his kitchen table in the morning, tapping on his phone.

GenieHi Sam, a friendly reminder that your balance is $1,450. You can pay here: yourcompany.com/pay

The problem

Chasing rent is the worst job in the office

It's slow, uncomfortable and easy to put off. So reminders go out late and uneven, and the balance grows while everyone avoids the conversation.

  • Reminders depend on someone finding the time.
  • Awkward calls nobody wants to make.
  • Late rent hits your cash flow every month.

How Genie helps

Rent reminders that run themselves

On your schedule

You choose the days, like 2, 5 and 10 days after the due date.

In your tone

Friendly and short, in the wording you set.

Stops when paid

Once your PMS shows the payment, the reminders stop.

Handled with care

A hardship, dispute or payment plan request goes straight to your team.

See it in action

A friendly nudge

A short text during your allowed hours, with the amount and the link.

See it on your properties
Textwith TenantExample

GenieHi Sam, a friendly reminder that your balance is $1,450. You can pay here: yourcompany.com/pay

Sorry! I mailed a check on Monday.

GenieThanks for letting me know. I've passed this on to the team.

Reminders on hold for 5 days

The result

What you can expect

  • Every late balance gets a reminder, every month.
  • Better cash flow, with less effort.
  • No more awkward calls for your team.
Outreach settings, showing allowed hours and a reminder schedule.
Set when Genie reaches out, and what it says. Shown with sample data.

Get paid sooner, with no chasing.

See Genie answer real questions about your properties. It takes one short call.

Book a demo